Returns are not accepted for perishable goods, including food items, due to health and safety regulations. We prioritize the well-being of our customers and ensure that our products are delivered fresh and in compliance with food safety standards. Additionally, for allergy-related reasons, we cannot accept returns as it may pose a risk to other customers with allergies.

We understand the importance of allergies and take them seriously. For your safety, we provide a list of ingredients for each product on our website. If you have specific allergies or dietary restrictions, please review the ingredient information carefully before placing an order. If you have further questions or concerns about allergens, please reach out to us at info@zamzambakery.co.uk.

In the rare event that you receive a damaged or incorrect item, please contact our customer support team at info@zamzambakery.co.uk. We will promptly assist you in resolving the issue and ensuring you receive the correct or replacement product.

To provide you with the freshest products, we process online orders quickly. Therefore, it may not be possible to cancel or modify your order after it has been placed. Please review your order carefully before confirming it. If you have urgent requests, please reach out to our customer support team, and we will do our best to assist you.

Yes, we provide a list of ingredients for each product on our website. We are committed to transparency and want to ensure that you have all the necessary information about our products, especially if you have dietary restrictions or allergies. If you have specific questions about ingredients, please feel free to contact us at info@zamzambakery.co.uk.

You can reach out to us via email at info@zamzambakery.co.uk for any inquiries, concerns, or assistance you may need. Our customer support team is here to help you and will respond to your email promptly.

Unfortunately, we do not offer product exchanges at this time. If you have received a damaged or incorrect item, please contact our customer support team, and we will assist you with the appropriate resolution.

We accept various payment methods, including credit/debit cards and other secure online payment options. Rest assured that your payment information is protected.

Placing an online order is easy! Simply browse our selection, add your desired items to your cart, proceed to checkout, and follow the prompts to complete your purchase. If you encounter any issues, feel free to contact our customer support team.

Our shipping policy is designed to get your order to you as quickly as possible. Shipping times may vary based on your location, but we strive to provide estimated delivery times during the checkout process. For more information, refer to our shipping policy.

If you have any questions, concerns, or need assistance with your online shopping experience, please don’t hesitate to contact us at info@zamzambakery.co.uk. Our dedicated customer support team is here to help.